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How to Cancel Your Subscription

If you decide that you need to cancel your subscription, you can easily manage this process directly from your account. Hereโ€™s how to do it step by step:

  1. Log In to Your Account:
    • Start by logging into your account.
  2. Access Your Settings:
    • Click on your avatar located in the page header.
    • From the dropdown menu, select "Settings."
  3. Navigate to Billing Information:
    • Once in settings, click on "Billing Info" which is located in the top right of the page.selected
  4. Cancel Your Subscription:
    • Find the subscription you wish to cancel under the section that corresponds to your payment method (Stripe or PayPal).selected
    For Stripe Users:
    • Simply click the "Cancel" button next to your subscription details.EE6D6583-650E-471A-95C8-48D9ABF03D1D.png
    • You will be prompted to confirm your cancellation.60BD0372-6C74-40DB-AF83-9EA223605DA8.png
    For PayPal Users:
    • Click on "Manage Subscription in PayPal."90CEBC01-DC3A-46E4-999D-7161BA0BDBD3.png
    • You will be redirected to PayPal, where you may need to log in.
    • In PayPal, click on "Payments" in the top menu, then go to "Manage automatic payments" under the "Automatic payments" section.
    • Find our merchant name in the left sidebar, then click on the "Cancel" button.
    • Confirm your decision by clicking "Cancel Automatic Payments."
  5. End of Subscription:
    • Your access to the subscription will continue until the end of the current billing cycle.
    • You can view your canceled subscription and the end date of access in your Billing Information.2E0A0DB9-B18B-4CAB-AAF2-53B52458DBDB.png

By following these steps, you can manage your subscription preferences at any time. If you have any issues or need further assistance, feel free to contact our support team.